Common queries answered
Frequently asked Questions
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||5-15 Business days|
|Canada, Europe||15-25 Business days|
|Australia, New Zealand||15-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-30 Business days|
|Africa||15-45 Business days|
*This doesn’t include our 2-5 day processing time.
please contact us and we will do our best to help you out.
you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.